The International Spelling Alphabet | Hospotality Knowledge

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The International Spelling board | standar Pengejaan internasional | Hospitality Knowledge

    International Spelling  Board atau Standard Pengejaan Internasional, Didalam Department Front Office yang paling sering berinteraksi dengan tamu terutama di section Recieption dan Telephone Operator harus benar benar menguasai dan memahami International Spelling Board untuk memudahkan mengingat dan mencatat nama tamu dengan tepat dan akurat jika nama tamu sulit untuk dipahami dalam menangani reservasi dan penerimaan telephone yang terjadi didalam ruang lingkup dari department Front office. Berikut International spelling board:

A = For Alfa
B = For Bravo
C = For Charlie
D = For Delta
E = For Echo
F = For Fanta/Foxtrot
G = For Golf
H = For Hotel
I = For India
J = For Juliett
K = For Kilo
L = For Lima
M = for Mike
N = For November
O = For Oscar
P = For Papa
Q = For Quebec
R = For Romeo
S = For Siera
T = For Tango
U = For Uniform
V = For Victor
W = For Whiskey
X = For X-ray
Y = For Yanki
Z = For Zulu

Contoh Kasus :
Opr       : Hello sir, May I Know Your name please?

Guest    : Of course, my Name is JR Lexics

Opr       : pardon me sir, could you spelling your name please?

Guest    : Of course, juliete, romeo and Lama,Echo,X-ray-India,Charlie and Siera.

Opr       : Okay So your name is JR lexics right?

Guest    :Yes correct.

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